Go The Extra Mile

September 10, 2014

Go the extra mile – the final mile or the last mile is the mile which touches most dramatically your customer. Everything leading up to the final or last mile certainly could impact them, such…

Always ASK….

September 3, 2014

Always ASK – before doing a job, providing a service or delivering a product, spend time in the ‘discovery process’ ask questions. Your questions though should be probing to learn and rhetorical to pursue closing…